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  • Can I rent rackets from you?
    Clearly you can do that! There are two ways to do this: Either you book the rental clubs when booking via Playtomic or you pay directly on site using a Twint QR code. The cost of the rental is CHF 5.
  • Can I rent balls?
    We don't rent balls. However, you have the option to buy new balls from our vending machine. There is also a container with used balls available.
  • Can I test and buy rackets?
    Yes you can! At our facility we offer you various Head brand rackets for you to try out and buy. If you are interested, please contact us by email (
  • How do I reach your facility?
    Public transport: Luzern Allmend/Messe stop, approx. 2 minutes walk away, direct train and bus connections from Lucerne train station Bicycle: There are bicycle racks available directly in front of the entrance door Car: There are paid parking spaces in the immediate vicinity of the complex Google maps location
  • How do I get to the facility?
    When booking online via Playtomic, you will receive an email with the access code, which you must enter when entering the facility. The code is activated 30 minutes before the start of the game.
  • Is there staff on site?
    No, the system is operated fully automatically. If you have any problems, Messe Lucerne is available. Otherwise, the PadelHub team can be reached by phone at any time. For security reasons, the facility is under video surveillance.
  • What are the opening hours of PadelHub?
    PadelHub is open daily (from Monday to Sunday) from 7:30 a.m. to 10:00 p.m.
  • How much does it cost to rent a court at PadelHub?
    The prices vary depending on the time of day and day of the week and are between 45-55 francs. You can find the prices under “Home” .
  • May I cancel my reservation?
    Yes, you can cancel your booking free of charge via Playtomic up to 24 hours in advance. After that we unfortunately have to charge you for the booking.
  • How much in advance can I book at PadelHub?
    You can reserve 14 days in advance.
  • Can I rent the facility for an event?
    Sure, you can! Please contact us at so that we can make you an offer.
  • What is the advantage if I top up my Playtomic Wallet?
    When you load money onto your Club Wallet, you benefit from attractive conditions and a discount.
  • Can you play padel with two people?
    Padel is usually played in doubles, i.e. 2 against 2. Of course, the pitch can also be used by two people for training purposes.
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